All orders are shipped directly from the UK. Delivery times to any destination quoted are given by Royal Mail and are not a guarantee that the package will arrive by that time. All international orders from PippinKits are sent via Royal Mail International Standard and are not tracked. This is to reduce delivery costs. If you are ordering from the UK or outside the UK a full refund will be given if the package is not delivered after 28 working days from dispatch.
NOTES
If there are any additional courier fees or other fees to pay on receipt, including but not limited to customs clearance and VAT, these are payable by the recipient
Can I track my order?
All orders from PippinKits are sent via Royal Mail International Standard and are not tracked. This is to reduce delivery costs. If you are ordering from outside the UK a full refund will be given if the package is not delivered after 28 working days from dispatch.
Can you deliver to a PO box address?
We are unable to deliver to PO boxes in the following territories: U.S.A., Australia, New Zealand and the E.U. due to restrictions from our shipping carriers.
Returns
We guarantee that if you are not entirely satisfied with your purchase and return the item concerned in a clean and re-saleable condition within 30 days of receipt, the cost of the item/s will be refunded. All queries and complaints will be dealt with speedily.
UK RETURN ADDRESS
Joanna Finch
PippinKits Company
The Old Cross,
15, Cross Lane
Helmdon
Brackley NN13 5QL
United Kingdom
